ELSHADAY GELAYE
Network Architect
Experienced Network Architect with a proven track record of designing and
implementing complex network solutions. Skilled in analyzing systems and
recommending ecient changes to optimize performance and enhance
security measures.
EXPERIENCE
Network Architect (Contractor)
TCS and NXP Semiconductors
Technical Consulting Engineer - Data Center ACI
Cisco Systems
Technical Manager - Network Management
Commercial Bank of Ethiopia
Lead Network Engineer - Infrastructure Management
Commercial Bank of Ethiopia
Principal Infrastructure Administrator - Infrastructure
Management
Cooperative Bank of Oromia
Network Engineer - Infrastructure Management
Commercial Bank of Ethiopia
Network Support Engineer for Enterprise Monitoring
Tool EMT Project
Commercial Bank of Ethiopia
Technical Associate Ocer
Commercial Bank of Ethiopia
Intern- Core Network Engineering Journey
ethio telecom
EDUCATION
Bachelor of Science B.Sc. , Computer Engineering
Adama Science and Technology University
PROJECTS
I have worked on dierent network and security projects including the
followings:
1)Legacy DC LAN to Cisco ACI Multi-pod migration project (2X)
2)Legacy WAN to Secure SD-WAN Migration Project
3)IBM Tivoli EMT Project
4)Campus network and security deployment project (>5 projects)
CONTACT INFORMATION
LANGUAGES
English
Advanced
Amharic
Native
Hamburg, Germany
Jan 2024 - Present
Architect and deploy sophisticated data center network
infrastructures to support company growth and
eciency.
•
Design and implement complex routing protocols (BGP,
OSPF, EIGRP) for optimal network performance
•
Congure and manage Networks rewalls to enhance
network security and compliance
•
Utilize Cisco ACI for network automation, application
agility, and data center security
•
Implement virtualized network functions (VNFs) and
software-dened networking (SDN) solutions
•
Lead network migration and upgrade projects,
minimizing downtime and ensuring seamless
integration
•
Perform advanced network diagnostics and
troubleshooting using network analysis tools
•
Develop and enforce network security policies in line
with compliance standards (HIPAA, NIST)
•
Mentor junior network engineering sta and foster a
culture of continuous learning and innovation
•
Participate in on-call rotation and respond to network-
related incidents promptly
•
Stay updated on industry trends, emerging
technologies, and vendor updates
•
Lisbon, Portugal
Oct 2022 - Jan 2024
Troubleshooted/resolved complex issues and handled
service requests for clients related to Cisco ACI.
•
Applied analytical skills and technical knowledge to
solve product and software problems of moderate to
high complexity.
•
Assessed incoming cases from clients to determine
their urgency, priority, and handle them appropriately.
•
Created and maintained detailed records for each case,
including relevant information, communication, and
steps taken for resolution.
•
Conducted a thorough analysis or investigation to
understand the root cause of the case and gather
necessary details for resolution.
•
Collaborated with relevant teams, departments, or
external parties to resolve cases that require specialized
knowledge or resources.
•
Followed up with stakeholders to ensure that the
resolution has been implemented and that the case is
considered closed.
•
Ensured that all case handling activities comply with
established protocols, policies, and quality standards.
•
Focused on customer satisfaction by providing
excellent service, addressing concerns promptly, and
seeking feedback on the resolution process.
•
Prepared change runbooks and perform changes on
client network infrastructure.
•
Addis Ababa, Ethiopia
Jan 2021 - Sep 2022
Highly responsible in monitoring the ecient network
connection of the company's IT infrastructure,
analyzing new designs, and overseeing installation and
conguration processes.
•
Assessed network performance, identied areas for
improvement, and planned and implemented network
upgrades and expansions to meet the organization's
growing needs.
•
Led and managed a team of network professionals,
providing guidance, training, and support to ensure they
perform their roles eectively and eciently.
•
Collaborated with cross-functional teams to
troubleshoot and resolve network issues eciently.
•
Worked in strategic planning for medium and long-term
timelines based on company objectives to keep it in line
with new developments in the space.
•
Took the initiative and prepared Technical Request for
Proposal (RFP) for new network and security projects
like SD-WAN project.
•
Developed network trac engineering and SOP
documentation to ensure optimal performance and
security.
•
Addis Ababa, Ethiopia
Apr 2020 - Dec 2021
Acted as a technical expert and conducted
troubleshooting and resolved complex network issues in
data center environments.
•
Applied analytical skills and technical knowledge to
solve hardware and software problems of moderate to
high complexity.
•
Performed network modeling, analysis, and planning,
including analysis of capacity needs and roadmap
preparation for network and security infrastructures.
•
Collaborated with relevant teams, departments, or
external parties to resolve cases that require specialized
knowledge or resources.
•
Mentor junior network engineering sta and foster a
culture of continuous learning and innovation
•
Participate in on-call rotation and respond to network-
related incidents promptly.
•
Addis Ababa, Ethiopia
Jun 2018 - Mar 2020
Evaluate Network performance and suggest
improvements.
•
Be responsible for carrying out maintenance and
upgrades on network equipment.
•
Deploy and install Network hardware & software at
dierent locations.
•
Congure and test both hardware and software network
products to a high level.
•
Led team in designing, implementing, and maintaining
critical infrastructure systems.
•
Ensured compliance with industry best practices and
security policies.
•
Oversaw disaster recovery planning and testing for
business continuity.
•
Addis Ababa, Ethiopia
Aug 2017 - May 2018
Congured Cisco routers and switches for optimal
network performance and security protocols.
•
Provided troubleshooting and resolution for network
connectivity issues to ensure minimal downtime.
•
Implemented rewall congurations and VPN setups to
enhance network security.
•
Collaborated with cross-functional teams to design and
implement network infrastructure projects.
•
Addis Ababa, Ethiopia
Jul 2016 - Jul 2017
Congured and troubleshooted IBM Tivoli EMT tools
such as Netcool for network monitoring.
•
Collaborated with teams to identify and resolve network
issues eciently.
•
Generated reports and analyzed network performance
for proactive maintenance.
•
Provided technical support and training for end-users
on IBM Tivoli EMT tools.
•
Addis Ababa, Ethiopia
Mar 2014 - Jun 2016
Performed hardware and software installations,
updates, and troubleshooting regularly.
•
Conducted system backups and disaster recovery
planning to ensure data security.
•
Provided help desk support for internal users
•
Monitored network and security infrastructure
•
Addis Ababa, Ethiopia
Sep 2012 - Jan 2013
Congured and monitored network devices to ensure
optimal performance and minimize downtime.
•
Collaborated with team to troubleshoot and resolve
network issues in a timely manner.
•
Assisted in implementing network security measures to
protect against potential cyber threats.
•
Conducted network performance analysis to identify
areas for improvement and optimization.
•
Network Security
•
Troubleshooting/problem-
solving
•
Analytical and detail
oriented
•
L4-L7 Services/devices
•
Interpersonal and
Leadership
•
Datacenter and Enterprise
Technologies
•
Routers, Switches and
Firewalls
•
Routing protocols
•
LAN and WAN Network
Design
•
Conguration
management/documentat
ion
•
Email
elsh27gb@gmail.com
Address
Stresemannallee
56,
22529,
Hamburg,
Germany
Phone: +491724455032
or
WhatsApp:
+251913 557173
Nationality
Ethiopian
Link
https://www.linkedin.com/i
n/elshaday27/
and
see
my
p
rofessional
certications
at
https://www.credly.com/use
rs/elshaday-gelaye
SKILLS
CERTIFICATIONS
&
COURSES
I
obtained
more
professional
and
training
accomplishment
certications
in
the
IT
led
from
dierent
vendors:
3*CCNP
(Datacenter,
Enterprise
and
Security)
and
CCNA
Cyber
Ops
from
Cisco; PMP, PSM I,
CCSA
and
CCSE
from
Checkpoint;
HCIA
and
HCIP from
Huawei;
ITIL-F
V3
and
more
than
30
certications
for
training accomplishment.
Please
see
my
certications
from
credly
at
the
provided
link.
